Arcora Boutique Hotel & Villas
Arcora Boutique Hotel & Villas
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Arcora

Accessibility statement

Prepared 27 October 2026

We want everyone to be able to explore Arcora and plan a stay with us. This accessibility statement applies to the Arcora Boutique Hotel & Villas website (arcora.fi), provided by Harriniva Oy (Business ID 0511442-9), Harrinivantie 35, 99300 Muonio, Finland. It describes how well the website meets the accessibility requirements of the Finnish Act on the Provision of Digital Services (306/2019) and the European accessibility standard EN 301 549, which refers to the Web Content Accessibility Guidelines (WCAG) 2.1, level AA.

Compliance status

This website partially meets the WCAG 2.1 level AA requirements. The known shortcomings are listed below under Non-accessible content. We are working to correct them.

What works on this website

  • All pages, menus and forms can be used with a keyboard, and the element in focus is shown with a clearly visible outline.
  • The mobile menu and the image viewers can be closed with the Esc key.
  • Images have text alternatives; purely decorative images are hidden from screen readers.
  • Pages have a logical heading structure, and the page language is defined for assistive technology.
  • The layout adapts to small screens and to zooming up to 400% without content being lost or needing horizontal scrolling.
  • If you have set your device to reduce motion, image slideshows do not change automatically and animations are minimised.
  • The fields of the enquiry form have visible labels.

Non-accessible content

The following content does not yet fully meet the requirements:

  • Colour contrast: some small text, such as section labels, section numbers and room details shown in gold on the dark background, and some small grey text (such as dates and footer notes), has a contrast ratio below the required 4.5:1. The light text on the orange Reserve and Book your stay buttons also falls below this ratio. (WCAG 1.4.3 Contrast (Minimum))
  • Moving content: the image slideshows on the package and experience pages change automatically every six seconds and have no separate pause button. They stop as soon as you change the image yourself, and they do not move at all if your device is set to reduce motion. (WCAG 2.2.2 Pause, Stop, Hide)
  • Newsletter sign-up: the e-mail field of the newsletter form has no visible label; its purpose is shown only as placeholder text inside the field. (WCAG 3.3.2 Labels or Instructions)
  • Skipping repeated content: there is no "Skip to main content" link at the top of the pages. Keyboard and screen reader users can move past the menu using the page headings and regions. (WCAG 2.4.1 Bypass Blocks)
  • Small controls: the dots below the image slideshows on the experience pages are small and close together, which can make them hard to tap. The same images can also be changed by swiping. (WCAG 2.2: 2.5.8 Target Size (Minimum))

Content outside the scope of this statement

Online room reservations are made in a separate booking service (book.arcora.fi) provided by a third party. This statement does not cover the booking service, nor other external services linked from this website, such as videos on YouTube or the websites of our partners. If you have difficulty using the booking service, please contact us and we will help you make your reservation by e-mail or phone.

How this statement was prepared

This statement was prepared on 27 October 2026. The assessment was a self-assessment carried out by the website developer. Key pages of the website were tested with an automated accessibility checker (axe-core, WCAG 2.1 A and AA rules), and the use of the website was checked manually with a keyboard, with reduced-motion settings and on mobile screen sizes.

This statement will be reviewed whenever the website changes significantly, and at least once a year.

Feedback and contact information

Did you notice an accessibility problem on this website, or do you need content from it in another format? Please tell us by e-mail at sales@arcora.fi. We reply within 14 days.

We also welcome questions about the physical accessibility of the hotel and villas. Our team is happy to help you plan your stay.

Enforcement procedure

If you notice accessibility problems on the website, please first send feedback to us. If you are not satisfied with our reply, or if you do not receive a reply within two weeks, you can report the matter to the Finnish Transport and Communications Agency Traficom, which supervises accessibility requirements in Finland. The Traficom website explains how to file a complaint and how the matter will be handled.

Contact information of the supervisory authority:

  • Finnish Transport and Communications Agency Traficom, Digital Accessibility Supervision
  • www.saavutettavuusvaatimukset.fi
  • saavutettavuus@traficom.fi
  • Telephone (switchboard) +358 29 534 5000
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sales@arcora.fi+358 40 357 5148

Porotie 1 99300 Muonio Finland

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